AI voice agents can help patients with more timely and convenient follow up of their high blood pressure according to preliminary research presented at the American Heart Association’s Hypertension Scientific Sessions 2025.

The patients were contacted by the AI voice agent to provide recent blood pressure readings or to conduct live measurements during the call. A blood pressure reading outside the threshold range for readings resulted in the call being escalated to a licensed nurse or medical assistant. The presence of symptoms such as dizziness, blurred vision or chest pain also prompted escalation of the call. Call routing and referrals for care management were prompted for patients with difficult-to-control high blood pressure. This process reduced the manual workload by clinicians and resulted in an 88.7% lower cost-per-reading.

https://newsroom.heart.org/news/ai-helped-older-adults-report-accurate-blood-pressure-readings-at-home
https://blossom.primal.net/b3a7a23cf923fdfcc184a00334017e2fa13f0d8d67c0f03c2d14650c9875fa66.jpg