Being on-call in a London fintech is a unique kind of torture. It’s not just the technical pressure; it’s the knowledge that if you mess up, people’s actual money—their rent, their savings, their business capital—is at stake. It’s a weight that sits on your shoulders every time you see that 'Incoming Alert' notification. Over the years, I’ve developed a few survival mechanisms that keep me from losing my mind (mostly).
First: The 'No Change' Rule. Never, under any circumstances, allow a non-cri
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